Portugal & Spain free shipping on orders from 70€
Free shipping on orders from 150€ rest of Europe. Portugal 3€
Return & Refund Policies?
Refund Please note that the Company may only provide a refund. If you are not completely satisfied with your purchase, return your item(s) within 10 days of receipt and we will process a refund. Terms and conditions Items must be returned unworn, unwashed, undamaged, unused and with all original tags attached. Pay attention to makeup or deodorant that may rub on the garment. Returns can take up to 8 and 10 business days upon arrival at our premises. Refunds may take several business days before showing on your account. This varies depending on your bank. The price invoiced for items that have been returned will be refunded as chosen by the customer by crediting the customer’s bank account as from the time when the Company received the returned items. Items that are returned in an incomplete state or whose condition has deteriorated or have been dirtied by the customer will not be fully reimbursed and cannot under any circumstances give rise to the issuing of a credit note for a sum equivalent to the cost of the initial order. A free returns service is only available in Spain and in Portugal for items over 150€. Outside Spain and Portugal, the customer is liable for all costs of returning items.
After receipt and review by the Company of compliance requirements, the customer will receive an email to confirm the acceptance for the return of items. Whatever the means of payment used, reimbursement is activated by Sira Ryf as soon as possible and at the latest within 30 days of purchase.
National & international orders can be shipped back via a recorded shipping company to the following address: Rua Hintze Ribeiro 643
4450-693 Leça da Palmeira, Portugal. If you receive a damaged item, please contact our Customer Service team immediately. If you have any questions, please contact Customer Services at: firstname.lastname@example.org Sira Ryf Team xx
How can I book for a Retreat?
Please send us an email to email@example.com and tell us which Retreat you would like to book.